• About me

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    I'm the Managing Director of TotalCare, an innovative primary care practice in Southern California. We provide care 7 days a week in three languages (English, Chinese & Spanish), take walk-ins and appointments, and accept every insurance, including Medi-Cal.

     

    I joined TotalCare after graduating from HBS in 2017, when it was just one small clinic in Chino with two doctors and five medical assistants. I sat in every seat, working as a receptionist, phlebotomist, operator, biller, recruiter, marketer, lease negotiator, floor plan architect, and everything in between. The first few years were tough, but they also gave me the unique opportunity to build a medical practice from the ground up. I gained the depth of knowledge to create systems and processes that now help us support over 100,000 visits a year across 8 offices in four counties, while ranking #1 with local health plans for quality of care and maintaining an NPS of 90+ among our patients. More recently, I've been invited back to HBS to share my experience and hopefully inspire more MBAs to pursue a less conventional career path.

     

    Having previously launched tech startups, advised deals at Morgan Stanley, and studied psychology at Yale, I love bringing in outside talent, ideas, and technology to reshape primary care. Personally, I'm single, live in Santa Monica, and enjoy running, playing piano, and connecting with other innovators.

  • What I'm Reading

    Chip War by Chris Miller

    An epic account of the decades-long battle to control the world's most critical resource

    The Need for Roots by Simone Weil

    A philosophical exploration of the societal and individual need for connection, meaning, and belonging in a fragmented world

    Getting Things Done by David Allen

    A more practical choice, and one I'm hoping will make me more productive and energetic.

    Capital in the 21st Century by Thomas Piketty

    History has repeatedly shown that extreme inequality leads to social unrest and eventually societal collapse, yet the gap between the rich and the poor continues to grow each year. Piketty analyzes a data from 20 countries over the past few hundred years to uncover the root causes of inequality.

  • Areas of Interest

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    Reshaping primary care

    How can we use technology and innovation to bring back joy to the practice of medicine? How can we reshape the healthcare system to prioritize primary care and wellness?

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    Living a good life

    What is the purpose of life? What are the ultimate truths of our reality? How do we live the best life we can? How do we maintain peace of mind while pushing ourselves daily?

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    Matchmaking

    What makes two people potential lifelong partners? How can each person go about finding the right person for him/herself? Check out my matchmaking side project

  • All-Time Favorites

  • Contact

    I'm always eager to connect with other innovators, entrepreneurs, and idealists - send me a message here.

    Santa Monica, CA